Namaste
Welcome to MashuTravel

We offer a 48-hour cancellation policy. Cancel your booking at least 48 hours before the tour to receive a full refund. Cancellations made less than 48 hours in advance are non-refundable.

Mashu Travel offers a variety of tours, including: Mumbai Street Food Tours Guided City Tours Small Public Group & Private Tours Shopping Tours Social Dine In Tour Beach Tours Bollywood Film City Tour (On Request) Pottery Workshop (On Request) Famous Temples/ Churches/ Mosque/ Gurduwara Tours (On Request) South Mumbai Tour Packages (On Request) Bandra Tour (On Request) Nightlife/ Parties (On Request) Other Customized Trips of your choice (on Request)

The meeting location will be the same as mentioned on the tour detail page. We’ll also contact you via WhatsApp or email a day before your tour with exact meeting instructions. Your guide will share their photo and contact details for easy identification.

Most tours last between 2 to 4 hours, depending on the type. Full-day and half-day options are available on request. The exact duration is mentioned on each tour’s detail page.

Yes! While street food in general can vary, we only visit trusted, high-quality vendors we’ve personally selected for hygiene and taste. We've hosted hundreds of happy (and healthy!) guests. Our goal is to make Mumbai’s incredible street food safe, accessible, and unforgettable for visitors.

Tipping is not mandatory, but it’s appreciated if you feel your guide provided an excellent experience. The amount is entirely at your discretion.

We accept various payment methods, including credit/debit cards, bank transfers, and popular digital wallets. Payment details will be provided during the booking process.

For private tours, direct booking on the website is available for up to 6 people. If you're a group of more than 6, please contact us at mashugroup@gmail.com for a customized arrangement. For public/shared tours, we limit the group size to a maximum of 10 people to keep the experience personal and enjoyable.

Absolutely! Many of our guests are solo travelers. We offer small group tours and can also customize private experiences if preferred.

Absolutely! We offer private tours, group discounts, and custom plans for birthdays, team outings, or special celebrations. Email us for personalized arrangements at mashugroup@gmail.com

Currently, Transportation is not included by default, but we’re happy to assist! We can arrange an Uber or Ola for you at an extra cost. Just let us know in advance by writing an email to mashugroup@gmail.com

We can arrange hotel pickup and drop-off upon request. This service is available at an extra cost and can be provided via Uber, Ola, or a private driver. Please mention your hotel details while booking.

Everything you need for the tour is included — entry tickets (if any), food, a knowledgeable guide, and all activities mentioned in the tour details. There are no hidden charges. Transport is not included by default, but we’re happy to help arrange a ride via Uber or Ola at an additional cost. Trust us — you’ll enjoy the best experiences without any hassle!

Currently, most of our tours are available in English, Hindi and Punjabi.

To book a customized trip, please fill out our Custom Trip Form with details such as your contact details, dates, budget, number of travelers, and type of tours. Once submitted, our team will review your requirements and get back to you within 24 hours with personalized recommendations.

We recommend booking at least 2-3 days in advance, especially during peak travel seasons. Last-minute bookings are welcome, but subject to availability.

Yes! We can plan your trips across India — including Rajasthan, Himachal, Delhi, Kerala, Goa, and more. Share your travel dates, number of persons, budget and we’ll design the perfect itinerary for you. Please send an email at mashgroup@gmail.com with all your preferences and details. We will get back to you within 24 hours.

We’ll do our best to accommodate any changes made at least 24 hours before your tour. Please contact us as soon as possible for any modifications by email - mashugroup@gmail.com Please note that cancellations made less than 48 hours in advance are non-refundable.

Yes! We offer fully private tours tailored to your group’s interests and schedule. Let us know your preferences and we’ll create a memorable experience just for you.

Yes, absolutely! If you have any serious food allergies, please inform us at the time of booking by emailing mashugroup@gmail.com. Also, kindly remind your guide at the start of the tour. You’ll receive a list of food items with ingredients in advance to help identify any potential allergens. Your safety is our priority — just keep us informed, and we’ll take care of the rest!